SMS Terms & Conditions
Last updated: April 24, 2026
By opting in to receive SMS messages from Social Onyx, you agree to the following terms and conditions.
1. SMS Consent Communication
Phone numbers collected as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
If you have consented to receive text messages from Social Onyx, you may receive messages related to:
- Appointment reminders and confirmations
- General customer support
- Service or case updates
- Follow-up messages
- Billing or account-related inquiries
3. Message Frequency
Message frequency may vary depending on the type of communication. You may receive up to 20 SMS messages per week related to your request.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your mobile carrier's pricing plan. Fees may vary for domestic or international messages.
5. Opt-In Method
You may opt in to receive SMS messages from Social Onyx by:
- Submitting an online form on our website and checking the SMS consent box
6. Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. You may also contact us directly to request removal from our messaging list.
7. Help
If you experience issues with our SMS messages, reply HELP to any message, or contact us directly:
- Email: support@socialonyx.co
8. Additional Options
If you do not wish to receive SMS messages, you may choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or contact us directly.
- Message frequency may vary.
- Consent to receive SMS messages is not a condition of purchase.